Shipping & Returns
Shipping is totally free for all orders inside the US. Standard shipped items arrive in 3-10 business days.
If you would like your order to get there faster, we have different shipping methods available at checkout.
Returns & Exchanges
We want to make sure you love your clothes. If you want to ask for a different size, or choose another direction altogether, we are here to help.
If you want to return something, please use the card found inside your order. You can also email us with any questions to email@example.com. Include your order number and the reason for your return. For refunds we'll accept unworn, unwashed items up to 14 days after the day you received your order. Once we receive your return in perfect conditions we can fully refund you. Refunds can take from 7 to 14 business days. Returns sent after our 14 day return policy will be processed as 'store-credit' only. All sales are final after 20 days of purchase. Datura is not responsible for return shipping costs nor duty reimbursement in the case of international purchases. Sender is responsible for return/exchange shipping costs.
Do you charge Sales Tax?
Only in New York state (sorry NY!). Everywhere else pays our listed price.
International Orders (Outside US)
Please note all customers are responsible for all customs duties incurred. For international orders, a customs duty will be charged to you depending upon the country in which you reside. Datura is not responsible for payment of this duty. By law, we cannot change the value of order on commercial invoices. We must adhere to all international import/export laws. If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred (on both the original and return shipments), and the cost of returning the package.
Do you accept Phone Orders?
We do! Email us your number, and a studio rep will get back to you as soon as possible. (firstname.lastname@example.org)